Exhibitor Spotlight: ICRTouch

Tell us about your business in a few sentences.

ICRTouch is an industry leader in EPoS software development. With over 150,000 installs of our flagship product in the UK alone, we’ve been supporting the hospitality and retail industries for 30+ years by creating intuitive software solutions that help businesses operate more efficiently.

What's new or exciting that you'll be showcasing at the show? 

Our Authorised ICRTouch Partners will be demonstrating the robust, reliable and flexible functionality of SelfService kiosks. We’re all familiar with SelfService kiosks in quick service restaurants and other hospitality settings, but they can offer far more than just an additional ordering screen.

As well as freeing up your team from order taking and encouraging higher basket values, SelfService kiosks also seamlessly integrate with ICRTouch’s Ticketing software, diversifying your ticket sales channels and streamlining the customer purchasing journey.

What’s more, when a kiosk isn’t being interacted with, it also serves as an excellent advertising space thanks to bespoke screensaver functionality, offering the ultimate solution to handle high footfall periods, streamline ticket sales and entice customers with your latest offerings all at the same time.

What can visitors expect when they visit your stand?

Visitors will have the opportunity to meet some of our Authorised Partners, see live demonstrations and explore how ICRTouch solutions work across a variety of hardware.

From diverse ordering channels and self-service technology to back-office management, our Partners will be on hand to offer practical advice and demonstrate how the right combination of solutions can help reduce costs, increase average order values, provide greater business insight and strengthen customer loyalty.

Can you share a customer success story or example of how you've helped a client?                                                                 

We’re proud to support so many of the UK’s leading attraction and leisure brands with robust and reliable solutions, but one that really stands out is Ruda Holiday Park. The park introduced the ICRTouch ecosystem to streamline operations during high footfall periods and welcomed the solutions with extreme positivity.

“ICRTouch has helped us to manage all our retail and F&B allowing us to have full visibility and effectively manage stock and transactions. The new touch screen ordering screens have boosted the business and allowed us to reduce staffing costs and the amount of transactions done in cash.” - Operations Director at Ruda Holiday Park

Why is attending the show important for the industry?

Events such as the Land, Leisure & Tourism Show provide an invaluable opportunity for operators, suppliers and industry experts to come together, share ideas, discover new technology and discuss the challenges currently facing the sector.

These conversations give ICRTouch a deeper understanding of the day-to-day challenges operators experience and help us continue developing our software with functionality that genuinely makes a difference to businesses and their customers.

What's the one thing visitors shouldn't miss on your stand?

See the complete customer journey in action. From purchasing a ticket and placing an order to reviewing performance in the back office, visitors can discover how connected ICRTouch technology brings different areas of a business together.

Whether you operate a holiday park, visitor attraction, leisure venue or hospitality business, stop by to see how the right setup can be shaped around the needs of your operation.

Visit ICRTouch on stand FM502 at #FBI26 to meet their Authorised Partners and see the technology in action.

Register for free today and join us on 4–5 November 2026 at the NEC, Birmingham.